License Key Management

Activate or Start a Trial

During onboarding, choose Start 7-day Trial to begin the trial. To activate a purchased license later, open VoiceInk Pro from the sidebar, paste your license key, and click Activate. Activation checks your license with the licensing service and requires a working network connection.

Retrieve Your Key

Your purchase email identifies the license. If the key has not arrived:

1. Check spam and junk folders.
2. Open the Polar customer portal using the exact email address used at checkout.
3. Follow the portal's verification instructions to access your purchase.

If you used Apple's Hide My Email, use the checkout relay address and check its forwarding. Your ordinary Apple ID email may be a different address and will not identify that purchase.

If the checkout address was mistyped or you cannot receive its email, contact support with your receipt.

Manage Devices

The activated VoiceInk Pro view shows license and device activation information. Use its deactivate action and confirm when you want to release this Mac's activation. You can also manage the purchase through the Polar portal.

Before moving to another Mac, check your license's device allowance. Settings backups do not transfer license activation or provider keys.

Activation Problems

• Copy the complete key without surrounding spaces.
• Check your connection and the exact error message.
• If the device limit is reached, release an old Mac's activation before activating another.

A multi-device Mac license covers Macs, not iPhones. See iOS and macOS Licenses.

For unresolved issues, contact support with the purchase email and activation error. Do not post your license key publicly.