License Key Management
Managing your VoiceInk license and troubleshooting activation issues
License Key Not Received After Purchase
After purchasing, your license key is sent to the email used at checkout.
If you haven't received it:
- Check your spam or junk folder
- If you used Apple's "Hide My Email" during checkout, the email may not have forwarded — check your iCloud inbox or use your real Apple ID email on the portal
- Retrieve it yourself from the Polar Portal — enter your purchase email and you'll get a verification code to access your license
Still not finding it? Contact me with your receipt and we'll resend it.
Activating Your License
- Open VoiceInk
- When prompted, paste your license key
- Follow the on-screen instructions to complete activation
License Activation Failed
If you see "Invalid License" or "Trial Expired" after entering your key:
- Copied incorrectly — make sure you copied the full key with no extra spaces
- Wrong email — you may be checking the portal with a different email than the one used at checkout
- Device limit reached — each license covers a set number of Macs. If you've activated on another device, deactivate it first via the Polar Portal
- v1.22 bug — there was a known issue in v1.22 where licenses showed as expired incorrectly. Update to the latest version to fix this
Still Having Issues?
Contact me with your purchase email and the specific error you're seeing.