Common Issues
iOS and macOS Licenses Are Separate
How licensing works across VoiceInk for Mac and VoiceInk for iPhone.
My macOS License Does Not Work on iPhone
A VoiceInk for macOS license activates the Mac app. It does not activate VoiceInk for iPhone.
The iOS app has its own distribution and purchase flow. If the iOS app asks for payment or account information, follow the iOS app's instructions rather than entering your macOS license key.
I Bought a Multi-Device macOS License
A multi-device macOS license covers multiple Macs. It does not count an iPhone as one of those Mac devices.
If you purchased the wrong license by mistake, contact support with your purchase email.
Retrieve a macOS License
Use the Polar portal to retrieve or manage your Mac license: